Strategic Planning for Information Systems (3rd ed.) (John Wiley Series in Information Systems series) by John Ward. Read online. "Strategic Planning for Information Systems explores the impact that information systems (IS) and information technology (IT) have on business performance and . Strategic Planning for Information Systems Third Edition JOHN WARD and JOE PEPPARD Cranfield School of Management, Cranfield, Bedfordshire, UK.

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A practical guide to information systems strategic planning / Anita Cassidy 2nd ed. p. cm. Includes bibliographical references and index. ISBN Strategic Planning for Information Systems (3rd Edition) explores the impact that Information Systems (IS) have on business performance and the contribution IS. Strategic Planning for Information Systems (3rd Edition) explores the impact that Information Systems (IS) have on business performance and.

In developing the contents of this book, we have also drawn on the work of many others. We recognize the contributions that these researchers and writers have made to the contents at appropriate points in the book. We hope that we have been able to bring it all together in a coherent and readable volume. Their knowledge, insights and experience and their use of many of the ideas, models and frameworks in this book, has ensured that the approaches described can be applied successfully in practice.

The previous editions of the book have been read by many thousands of students, academics and practitioners. We have attempted to incorporate some of their suggestions for improvement into this current volume. One area, in particular, that we have attempted to improve is navigation through the book. While the overall structure of the book is similar to the previous edition, we have improved the layout of the chapters, incorporated running headings indicating precisely where the reader is and improved the index.

We are aware that many readers dip in and out of chapters rather than read the book from cover to cover. In this edition, we have made extensive use of chapter endnotes.

Some readers may be interested in following up in more detail some of the points made, xiv Preface to the Third Edition Figure 0. To help the reader navigate through the content of the book, Figure 0. The book is essentially split into two parts. At the same time, the business situation, the environment in which the Preface to the Third Edition xv organization exists, the competitive pressures and the future strategy must be understood to enable the strategic planning process to be focused on areas of criticality for the future.

Chapters 4 and 5 describe the tools and techniques that can be used in the process; the focus is on the practical application of these tools. This must take account of the business and organizational structure, in order to establish the appropriate balance between centralized and devolved roles and responsibilities. The appropriate means of managing each element of the portfolio and the overall set of applications can then be selected.

Chapter 10 focuses on information as a strategic asset and the requirements and activities involved in the development of an information xvi Preface to the Third Edition management strategy.

Outsourcing is discussed in detail and the potential role of application service providers ASPs is considered. The overall purpose of the book is to demonstrate why strategic planning for information systems is essential to organizational success and that it is also feasible, even in times of increasingly rapid change. The approaches described in this book are intended to enable greater understanding of both what needs to be done and how it can be done.

Acknowledgements: This book could not have been written without the help and support of a number of people.

Strategic Planning for Information Systems, 3rd Edition

By applying the ideas and techniques, they have not only helped in their development but have also demonstrated the relevance and value of the approaches described. Finally, this book could not have been produced without the expertise and diligence not to mention hard work!

With the emergence of e-commerce, the use of technology is becoming just an accepted, indeed expected, way of conducting business. Consequently, organizations are increasingly looking toward the application of technology not only to underpin existing business operations but also to create new opportunities that provide them with a source of competitive advantage.

Learning from experience—the successes and failures of the past—is one of the most important aspects of strategic management. The relative weighting of each factor varies over time, and will also vary from one organization to another.

These factors include:. It should be remembered that information systems existed in organizations long before the advent of information technology and, even today, there are still many information systems present in organizations with technology nowhere in sight. It is thus both tangible e. IT facilitates the acquisition, processing, storing, delivery and sharing of information and other digital content.

In the European Union, the term Information and Communication Technologies or ICT is generally used instead of IT to recognize the convergence of traditional information technology and telecommunications, which were once seen as distinct areas. It is thus concerned with the purposeful utilization of information technology.

For example, Dell Computers has a system where no human intervention is required, from taking customer orders, to delivery of components to the Dell factory for assembly, to shipment to customers. With this build-toorder model, perfect information and tight linkages match supply and demand in real time. The company can receive an order for a personal computer PC directly from a customer via its own website www. Customers can also choose from a variety of delivery options.

AM FL Y generated and electronically transmitted to suppliers. This has enabled Dell to build exactly what the customer has ordered, resulting in a stockturn of 56—60 times per year compared with Another term that is frequently used along with IS and IT is application.

Essentially, an application refers to the use of IT to address a business activity or process. There are essentially two types of application: These applications can be carried out using pre-packaged, pre-written software programs for a particular business activity or be developed to provide particular functionality. Checkland 7 also notes that information systems exist to serve, help or support people taking action in the real world. We shall return to this point throughout the book.

E-business and E-commerce There are two other concepts that we believe are important to discuss up front, particularly given the prominence both have received: e-business and e-commerce. This should not be the case. Developing new products and services: learning, differentiation, and innovation A guide to producing competitive products by differentiation.

A Practical Guide to Information Systems Strategic Planning

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Strategic planning for information systems

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